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CONVERGENCE IS NOW

The question is no longer if you need a voice and data convergence strategy. Now you must ask yourself how and when you will implement your plan.

As you read this, your competition is most likely pursuing an enterprise convergence strategy for telecommunications. Compel can help your team develop one as well. Compel will assist you in the simplification and management of your convergence network plan with no reduction in quality or service availability to the end user.

What is Convergence?
Simply defined, convergence is the blending of your PBX voice network, LAN, WAN and the Internet into a single transparent network. In fact, sending voice over the IP network is the basis for the way all business will function in the future.

Assessing the demand.
Your individual demand for IP telephony may be immediate or delayed. After all, your legacy PBX is currently an important component of your enterprise information system.Compel will help you determine how convergence can move your PBX from a traditional isolated environment, to a client-server architecture, which can utilize open operating systems, public protocols and industry-standard server platforms. Compel’s method is seamless and transparent.

Providing the solution.
To simply converge voice and data at the packet level is easy to do. A lot of manufacturers are offering that approach. Compel could have taken a legacy PBX product with an IP gateway on it, which would not provide true IP telephony. On the other hand, we could have used a mainstream data product with a proprietary solution, offering no multiple voice protocols such as QSIG. Instead, we chose to put more effort into the process, and converge at the application level. That’s where the real benefits of convergence are found.

If the demand for Voice over IP (VOIP) is immediate, your network can be configured all at once. If it is not important for everything to go IP in the voice network, you can ease into it. You are able to run the network as your PBX functions today, while easing into VOIP. You can bring up single phones, or entire departments one at a time. With Compel’s solution, it is very easy to grow the system. In fact, the Compel solution provides the industry’s easiest transition from legacy PBX to VOIP.

Reaping the benefits.
The Compel solution offers your enterprise communication system a solution that allows you to grow at your own pace, with an easy to manage network. With the integration of voice and data, you can bring new applications on line, and make the telephone and PC perform as one device, all without compromising reliability.

The power and simplicity offered to your enterprise by converging the voice and data networks will allow you to build a strategy for increasing profitability by improving time to market with new e-business applications as well as standard applications, such as call centers automated attendant and unified messaging.

Making the Move to a Voice Over Internet Protocol (VoIP), Will:

  • Reduce operational costs
  • Improve system administration
  • Allow voice a free ride on the data network
  • Save on cabling costs
  • Reduce number of carrier subscriptions
  • Increase revenue via web enabled contact center
  • Deliver multi-media communications

View Additional Information Regarding Telephony and Voice Over IP Systems

Compel has a convergence solution for every enterprise application. For more information, contact us.

CAPABILITIES

Voice Over IP (VoIP) or Legacy Systems (POTS)
Network Design, Installation & Maintenance
Convergence Audit
Contact / Call Centers
Computer Technology Integration (CTI)
Unified Messaging
Interactive Voice Response (IVR)
Voice Mail / Auto Attendant
Mobility / Wireless
Call Accounting
Video Conferencing
Multi-Media Solutions
Project Management
Remote Alarm Monitoring
Networked Management Tools
Maintenance & Technology Outsourcing

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